Privacy and Data Safety

Pune Pet Park Privacy Policy

 

Effective from August 26, 2020

 

Welcome to punepetpark.com’s Privacy Policy!

1. Please read carefully!

 

punepetpark.com cares deeply about the privacy of its visitors and users. To that end, this Privacy Policy (“Privacy Policy”) describes how Pune Pet Park, together with its affiliated companies worldwide (“Pune Pet Park”, “we”, “our”, or “us”), collect, use, and share your Personal Information, as well as an explanation of the data rights you may have in that Personal Information. This Privacy Policy applies to all Pune Pet Park users, including unregistered visitors, registered users, and premium users (collectively, “Users”, “you”, or “your”), and to all Pune Pet Park services, including our websites (including www.punepetpark.com and any of its subdomains, the “Website”), web applications (“Web Apps”), mobile applications (“Mobile Apps”), and related services (collectively, the “Services”). This Privacy Policy is not intended to override the terms of any contract you have with us, nor any rights you may have under other applicable data privacy laws.

Prior to accessing or using our Services, please read this policy and make sure you fully understand our practices in relation to your Personal Information.  If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must immediately leave and discontinue all use of any of our Services.  If you have any questions or concerns regarding this policy, please contact us at punepetpark@gmail.com

2. What Personal Information do we collect

2.1. User Information:

To provide you the Services, we must collect Personal Information relating to an identified or identifiable natural person (“Personal Information”). We collect Personal Information you provide us, from your use of the Services, and from other sources. Here are the types of Personal Information we collect about you:

  1. Information you provide us. When you register for our Services, use any of our Services; and/or when you contact us directly by any communication channel (e.g.,  emails), you may provide us Personal Information, such as name, email address, phone number, payment information (for Users with Paid Services), the information you include in your communications with us, and Personal Information contained in scanned identification documents (such as an ID card, driver’s license, passport, or official company registration documents).    

  2. Information we collect when you use the Services. When you visit, download, and/or use any of our Services, we may collect aggregated usage Personal Information, such as Visitors’ and Users’ browsing and ‘click-stream’ activity on the Services, session heatmaps, and scrolls, non-identifying Personal Information regarding the Visitor’s or User’s device, operating system, internet browser, screen resolution, language, and keyboard settings, internet service provider, referring/exit pages, date/time stamps, etc

  3. Information we collect from other sources. We may receive Personal Information about you from third-party sources, such as i) security providers, fraud detection and prevention providers for example to help us screen out users associated with fraud, ii) social media platforms, when you log-in or sign-up using your social media account, we may receive Personal Information from that service (e.g., your username, basic profile Personal Information) and in some cases, we may collect Personal Information from lead enhancement companies which help us to improve our service offering; iii) advertising and marketing partners in order to monitor, manage and measure our ad campaigns.

2.2. Users of Users Personal Information

We may also collect Personal Information pertaining to visitors and users of our User’s websites or services (“Users-of-Users”), solely for and on our Users’ behalf (as further described in Section ‎6 below).

2.3. Pune Pet Park Careers-  Applicant Information

We also collect information that is provided to us by candidates (“Applicants”), when they apply to any of the open positions published at https://www.punepetpark.com/careers, by e-mail or otherwise (as further described in Section ‎15 below).

3. Why do We collect such Personal information

We use your Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. .To further develop, customize, expand, and improve our Services, based on Users’ common or personal preferences, experiences and difficulties;

  3. To provide our Users with ongoing customer assistance and support;

  4. To be able to contact our Users with general or personalized service-related notices and promotional messages (as further detailed in Section 8 below);

  5. To help us to update, expand and analyze our records to identify new customers;

  6. To facilitate, sponsor, and offer certain contests, events, and promotions, determine participants’ eligibility, monitor performance, contact winners, and grant prizes and benefits;

  7. To create aggregated statistical data and other aggregated and/or inferred information, which we or our business partners may use to provide and improve our respective services;

  8. To provide you with professional assistance, only upon your request;

  9. To enhance our data security and fraud prevention capabilities; and

  10. To comply with any applicable laws and regulations.

We use your Personal Information for the purposes set out in Section 3 where:

  1. Our use of your Personal Information is necessary to perform a contract or to take steps to enter into a contract with you (e.g. to provide you with services, to provide you with our customer assistance and support);

  2. Our use of your Personal Information is necessary to comply with a relevant legal or regulatory obligation that we have; or

  3. Our use of your Personal Information is necessary to support legitimate interests and business purposes (for example, to maintain and improve our Services and the effectiveness of Pune Pet Park by identifying technical issues), provided it is conducted in a way that is proportionate and that respects your privacy rights.

4. How we share your Personal Information

We may share your Personal Information with service providers and others (or otherwise allow them access to it) in the following manners and instances:

4.1 Third-Party Service Providers: Pune Pet Park has partnered with a number of selected service providers, whose services and solutions complement, facilitate, and enhance our own. These include Dog Food providers, travel services, communications, billing, and payment processing services, fraud detection and prevention services, web analytics, e-mail distribution, and monitoring services, session recording and remote access services, performance measurement, data optimization, and marketing services, content providers, and our legal and financial advisors (collectively, “Third Party Service Provider(s)”).

Pune Pet Park may share the following categories of Personal Information with Third-Party Service Providers for a business purpose:

  • identifiers, including name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, or other similar identifiers

  • commercial information, for example, information regarding products or services purchased, obtained or considered

4.2. Protecting Rights and Safety: Pune Pet Park may share your Personal Information if we believe in good faith that this will help protect the rights, property, or personal safety of Pune Pet Park, any of our Users, any Users-of-Users, or any member of the general public, with or without notice to you.

4.3. Social Media Features and Framed Pages: Our Services include certain Social Media features, widgets, and single sign-on features, such as the “Facebook Connect,” “Google Sign-in,” “Facebook Like”, or “Share this” button or other interactive mini-programs (“Social Media Features”). These Social Media Features may collect certain Personal Information such as your IP address or which page you are visiting on our Website and may set a cookie to enable them to function properly. Social Media Features are either hosted by a third party or hosted directly on our Services. Your interactions with these third parties’ Social Media Features are governed by their policies and not ours.

In addition, our Services may enable you to share your Personal Information with third parties directly, such as via page framing techniques to serve content to or from Third-Party Service Providers or other parties, while preserving the look and feel of our Website and Services (“Frames”). Please be aware that if you choose to interact or share any Personal Information via such Frames, you are in fact providing it to these third parties and not to us, and such interactions and sharing are governed by those third parties’ policies and not ours.

We encourage you to review any privacy policy accompanying a Third-Party App and ask Third-Party Developers for any clarifications you may need before deciding to install and use their Third-Party App. Wix does not control and is not responsible for the actions or policies of any Third Party Developers, and your use of any Third Party App is at your own risk.

You are solely responsible for notifying your Users-of-Users of the collection, processing, and use of their Information and informing them that their information will be transferred to and processed by Pune Pet Park on your behalf.

4.4  Upon Your Further Direction: Wix may also share your Personal Information with third parties for other purposes upon your further direction or with your explicit approval. 

5. Where do we store your Personal Information?

Users’ and Users-of-Users’ Personal Information may be stored in data centers located in the United States of America, Ireland, South Korea, Taiwan, and Israel. We may use other jurisdictions as necessary for the proper delivery of our Services and/or as may be required by law (as further explained below). Service Providers that store or process your Personal Information on Pune Pet Park’s behalf are contractually committed to keep it protected and secured, in accordance with industry standards and regardless of any lesser legal requirements which may apply in their jurisdiction.

6. Users-of-users’ Personal Information

Pune Pet Park may collect, store and process certain Personal Information of Users-of-Users (“Users-of-Users Information”), solely on our Users’ behalf and in their direction. For example, each of our Users is able to import their e-mail contacts from third-party services like Gmail, or otherwise collect and manage contacts via their User Website. Such contacts are then stored with Wix, on the User’s behalf.

 The Users controlling and operating such User Websites shall be considered as the “Controllers” of such Users-of-Users Information, and are responsible for complying with all laws and regulations that may apply to the collection and control of such Users-of-Users Information, including all privacy and data protection laws of all relevant jurisdictions.

The Processing of the Users-of-users’ Personal Information shall take place within the territory of the European Union, Israel or a third country, territory or one or more specified sectors within that third country of which the European Commission has decided that it ensures an adequate level of protection and such processing and the transfer will be in accordance to the Data Processing Agreement – Users (“DPA"). Any transfer to and Processing in a third country outside the European Union that does not ensure an adequate level of protection according to the European Commission shall be undertaken in accordance with the Standard Contractual Clauses (2010/87/EU) set out in Annex 1of the DPA. For the sake of clarity, “Processing” should be understood as per the definition provided in the DPA.

You are responsible for the security, integrity, and authorized usage of Personal Information about Users-of-Users, and for obtaining consents, permissions, and providing any required data subject rights and fair processing notices required for the collection and usage of such Personal Information.

Wix cannot provide legal advice to Users or their Users-of-Users, however, we do recommend that all Users publish and maintain clear and comprehensive privacy policies on their User Websites in accordance with any applicable laws and regulations and that all Users-of-Users carefully read those policies and make sure that they understand and, to the extent required by applicable law, consent to them.

For more information on how Users-of-Users Personal Information may be handled by Wix (which may be relevant for any specific notice you provide to and/or consent you obtain from your Users-of-Users), please see Sections 412, and 13.

 

If you are a visitor, user, or customer of any of our Users, please read the following: Pune Pet Park has no direct relationship with Users-of-Users whose Personal Information it processes. If you are a visitor, user, or customer of any of our Users, and would like to make any requests or queries regarding your Personal Information, please contact such User(s) directly. For example, if you wish to request to access, correct, amend, or delete inaccurate Personal Information processed by Pune Pet Park on behalf of its Users, please direct your query to the relevant User (who is the “Controller” of such data). 

7. Use of cookies and other third-party technologies

We and our Third-Party Service Providers use cookies and other similar technologies (“Cookies”) in order for us to provide our Service and ensure that it performs properly, to analyze our performance and marketing activities, and to personalize your experience.

You can learn more about how we use cookies and similar technologies and how you can exercise control over them in our Cookie Policy.

Please note that we do not change our practices in response to a “Do Not Track” signal in the HTTP header from a browser or mobile application, however, most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser.

8. Communications from Pune Pet Park

8.1. Promotional Messages

We may use your Personal Information to send you promotional content and messages by e-mail, text messages, notifications within our platform, marketing calls, and similar forms of communication from Pune Pet Park or our partners (acting on Pune Pet Park's behalf) through such means.

If you do not wish to receive such promotional messages or calls, you may notify Pune Pet Park at any time or follow the “unsubscribe” or STOP instructions contained in the promotional communications you receive.

8.2. Service and Billing Messages

Pune Pet Park may also contact you with important information regarding our Services, or your use thereof. For example, we may send you a notice (through any of the means available to us) if a certain Service is temporarily suspended for maintenance; reply to your support ticket or e-mail; send you reminders or warnings regarding upcoming or late payments for your current or upcoming subscriptions; forward abuse complaints regarding your User Website; or notify you of material changes in our Services.

It is important that you are always able to receive such messages. For this reason, you are not able to opt-out of receiving such Service and Billing Messages unless you are no longer a Pune Pet Park User (which can be done by deactivating your account).

9. Your rights in relation to your Personal Information

Pune Pet Park agrees that it is imperative that you have control over your Personal Information. Pursuant to privacy regulations worldwide, We are taking steps to enable you to request access to, receive a copy of, update, amend, delete, or limit the use of your Personal Information.

Before fulfilling your request, we may ask you for additional information in order to confirm your identity and for security purposes. We reserve the right to charge a fee where permitted by law (e.g. if your request is unfounded or excessive).

You have the right to file a complaint with your local supervisory authority for data protection (but we still recommend that you contact us first).

If you are a Website  User, and you wish to receive a copy, access, and/or request us to make corrections to the Personal Information that you have stored with us (either yours or your Users-of-Users’), or wish to request a list of what Personal Information (if any) pertaining to you we disclosed to third parties for direct marketing purposes. Please contact us on 7263900195 or write to us at punepetpark@gmail.com

11. Questions and Complaints

If you have any questions or concerns about our collection, use, or disclosure of Personal Information, or if you believe that we have not complied with this Privacy Policy or applicable data protection laws, please contact us – our details are set out at the end of this Privacy Policy.

Our Data Protection Officer team will investigate the complaint and determine whether a breach has occurred and what action, if any, to take. We take every privacy complaint seriously and will make all reasonable efforts to resolving your complaint promptly and in accordance with applicable law.  

You can file a complaint with your local supervisory authority for data protection at any time, however we recommend that you contact us first so we can try to resolve it.

12. Data Retention

We may retain your Personal Information (as well as your Users-of-Users’ Personal Information) for as long as your User Account is active, as indicated in this Privacy Policy, or as otherwise needed to provide you with our Services.

We may continue to retain your Personal Information after you deactivate your User Account and/or cease to use any particular Services, as reasonably necessary to comply with our legal obligations, to resolve disputes regarding our Users or their Users-of-Users, prevent fraud and abuse, enforce our agreements and/or protect our legitimate interests.

We maintain a data retention policy that we apply to Personal Information in our care.

13. Security

Pune Pet Park has implemented security measures designed to protect the Personal Information you share with us, including physical, electronic, and procedural measures. 

Regardless of the measures and efforts are taken by us, we cannot and do not guarantee the absolute protection and security of your Personal Information, your Users-of-Users’ Personal Information, or any other information you upload, publish or otherwise share with us or anyone else. We encourage you to set strong passwords for your User Account and User Website and avoid providing us or anyone with any sensitive Personal Information of which you believe its disclosure could cause you substantial or irreparable harm.

Furthermore, because certain areas on our Services are less secure than others (for example, if you set your Support forum ticket to be “Public” instead of “Private”, or if you browse to a non-SSL page), and since e-mail and instant messaging are not recognized as secure forms of communications, we request and encourage you not to share any Personal Information on any of these areas or via any of these methods.

If you have any questions regarding the security of our Services, you are welcome to contact us at punepetpark@gmail.com

14. Third-Party Websites

Our Services may contain links to other websites or services. We are not responsible for such websites’ or services’ privacy practices. We encourage you to be aware when you leave our Services and to read the privacy statements of each and every website and service you visit before providing your Personal Information. This Privacy Policy does not apply to such linked third-party websites and services.

15. Career Applications

Pune Pet Park welcomes all qualified Applicants to apply to any of the open positions published at https://www.punepetpark.com/careers, by sending us their contact details and CV (“Applicants Information”) via the relevant Position Application Form on our Website, or through any other means provided by us.

We understand that privacy and discreetness are crucial to our Applicants, and are committed to keeping Applicants Personal Information private and use it solely for Pune Pet Park’s internal recruitment purposes (including for identifying Applicants, evaluating their applications, making hiring and employment decisions, and contacting Applicants by phone or in writing).

If you previously submitted your Applicants Personal Information to us, and now wish to access it, update it or have it deleted from our systems, please contact us at punepetpark@gmail.com

16.  Updates and interpretation

We may update this Privacy Policy as required by applicable law, and to reflect changes to our Personal Information collection, usage, and storage practices. If we make any changes that we deem as “material” (in our sole good faith discretion), we will notify you prior to the change becoming effective. In relation to any updated Privacy Policy, we will, as required by applicable law, notify you, seek your consent, and/or take any other measures. We encourage you to periodically review this page for the latest information on our privacy practices. Unless stated otherwise, our most current Privacy Policy applies to all information that we have about you and your Users-of-Users, with respect to our Website. 

This Privacy Policy was written in English and may be translated into other languages for your convenience. If a translated (non-English) version of this Privacy Policy conflicts in any way with its English version, the provisions of the English version shall prevail.

17. Contacting us

If you have any questions about this Privacy Policy or wish to exercise any of your rights as described in Sections 9 or 10 please refer to those sections or contact us at punepetpark@gmail.com. We will attempt to resolve any complaints regarding the use of your Personal Information in accordance with this Privacy Policy.

Dog n Cat Hostel

Pune Pet Park

Gat No 1475, Opp Mt St Patricks Academy

Diamond Water Park Road

Off Lohegaon-Wagholi Road,

Pune - 411047

Maharashtra

India
M - 7263900195

email - punepetpark@gmail.com

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